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Frequently asked questions

Questions about Nabry.

Quick help with your map, saved neighbors, and account.

Who can see the names I add?

Your saved names, notes, household titles, colors, and color names are private to your account. Other Nabry users cannot see them. The one exception is a Nabry+ Family map, which the people on it share.

Is Nabry a social network?

No. Nabry has no profiles, feeds, followers, messaging, or people search. It never notifies a neighbor that you saved them, and nothing you save is shown to them.

How do I add names, titles, and colors?

Choose a home on the map, then add a household title like “The Parkers,” names, notes, and one of five colors. Your title and names label the home on your map.

To name a color, such as “Close friends,” open Account settings, then the Neighbors tab, and find Neighbor colors. A small legend on the map lists named colors.

Why does Nabry need my home, and can I change it?

Your confirmed home sets where public owner records are available: up to two miles around it. Home outlines, addresses, and saved neighbors work anywhere we have coverage. Nabry is for homes in the United States, including its territories, but you can use it from anywhere.

To move your home, open Account settings, then the Account tab, and find Change home location. You must wait one full month between changes, including after your first setup. Your saved neighbors stay where they are.

What is Nabry+?

Nabry+ is a paid plan that shows available public-record owner names for all homes within two miles of your home. Free accounts preview your home and the eligible homes nearest it, eight in all. It also keeps a short history of recent changes to your map and who made them. Explore Nabry+ benefits.

How do I get Nabry+?

Open the Nabry+ page, choose a plan, and check out. Nabry+ costs $2.99 a month or $29.99 a year and renews automatically until you cancel. Cancel anytime from Manage subscription on that page.

In the iPhone app, you can buy through the App Store instead and cancel in your iPhone’s Settings. In the Android app, you can buy through Google Play and cancel in the Play Store.

What is a Nabry+ Family map?

With Nabry+ Family, one person, the manager, shares their map and Nabry+ with up to four people they invite. It costs $4.99 a month or $49.99 a year and renews automatically. The manager pays; members pay nothing.

Everyone on the map sees and edits the same neighbors, names, notes, and colors, and sees each other’s email addresses. Owner names appear around the manager’s home. Only the manager can invite people, remove members, or change the home.

If you join, your own map is set aside and comes back if you leave. What you add stays on the family map. See Nabry+ Family plans, or read the Nabry+ Family terms.

Do public records tell me who lives in a home?

Not necessarily. A name labeled Public record is the recorded property owner, who may not live there. Records can be incomplete, out of date, or withheld. Your saved names and titles never change them. If a record looks wrong, select the home on the map and choose Report an issue. For a privacy concern, contact support.

How do I see, hide, or change the name shown for my address?

Members can see how their home appears in Account settings under Your home, or by selecting it on their own map. To change it, choose Change how your home appears there, or Change how this appears on the map.

Anyone who lives at an address can request a verification letter with just that address. You don’t need an account or an email address.

Nabry mails a one-time code to “Current Resident” at the address on the public record. Enter it at nabry.com/verify within 30 days to hide the name or suggest a household name, which appears after review.

Need the name hidden sooner? Ask for that when you request your letter, or email support@nabry.com.

How do I delete my account?

Open Account settings and select Delete account, then enter DELETE to confirm. This permanently removes your account and saved neighbors. If you cannot sign in, email support@nabry.com for help.

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