Terms for using Nabry.

Terms explained.

This is a plain-language guide. The full terms govern your use of Nabry.

Creating an account

You must be 18 or older. Use an email address you control and confirm your own home address, which must be in the United States, including its territories. Property and owner information depends on coverage and map access rules. If you sign up from a family map invitation, you confirm a home only when you need your own map: if you leave the family map, are removed, or it pauses.

Your account and names

You’re responsible for activity under your account and the names you add. Your saved names stay yours, and you give Nabry only the permission it needs to run the service for you. Nabry doesn’t share your saved names and notes with other users. The one exception is a Nabry+ Family map, which everyone on it sees and edits. With Nabry+ or Nabry+ Family, your map also shows a short history of recent changes and who made them.

Use Nabry respectfully

Don’t harass people, violate rights or laws, bypass Nabry’s geographic or account controls, scrape or bulk-export data, disrupt the service, or access someone else’s account.

Not for eligibility decisions

Nabry isn’t a consumer reporting agency. Don’t use it to decide whether someone gets credit, insurance, a job, or housing.

Address letters and resident names

Don’t request letters to harass residents, make repeated or bulk requests, guess codes, or open or use mail that isn’t addressed to you, including any code in it. A code confirms access to mail at an address, not identity, residency, or ownership. Nabry reviews every resident-provided name and may reject or remove it.

Safety and protected addresses

For an urgent safety concern, or a request under a law that protects a home address, email support@nabry.com. You don’t need a Nabry account or a mailed code.

Map information has limits

Property outlines, addresses, and owner details can be incomplete, delayed, or inaccurate. Don’t treat them as a survey, title report, emergency service, official record, or professional advice.

Nabry+ subscriptions

Nabry+ costs $2.99 a month or $29.99 a year in US dollars, with no sales tax added at checkout. It renews automatically and charges your payment method at the start of each period until you cancel. You can cancel anytime from Manage subscription on the Nabry+ page, and Nabry+ stays on through the period you’ve paid for.

We don’t refund unused time unless the law requires it, you switch plans, you join a family map, or you buy in the iPhone or Android app, as described below, but we’ll fix billing mistakes such as a duplicate charge. If a renewal payment fails, our payment processor retries it and emails you. If your home leaves the areas we cover, we cancel your renewal and refund, on request, a renewal charged after it left. Deleting your account cancels Nabry+ right away. We’ll email you at least 30 days before a price change applies to your renewal.

Nabry+ Family

Nabry+ Family costs $4.99 a month or $49.99 a year and renews and cancels like Nabry+. One person, the manager, pays and shares their map and Nabry+ with up to four people they invite by email. Everyone on the family map can see and change everything on it, notes included. The map uses the manager’s home, and owner names appear around that home only.

The family map belongs to the manager. What you add stays on it if you leave or the manager removes you, and you can’t take a copy. Your own map is set aside while you’re on a family map and comes back if you leave, are removed, or the family map pauses because the manager’s plan isn’t active. You can’t buy a plan of your own while you’re on a family map.

Refunds when you switch plans or join a family map

If you switch between Nabry+ and Nabry+ Family, your old subscription ends when the new plan’s first payment goes through. If you join a family map while you have your own subscription, it ends when you join. Either way, we refund the old subscription’s unused time to the payment method you paid with. Your statement shows the refund on its own line.

Buying in the iPhone app

The billing above is for subscriptions bought on nabry.com. In Nabry’s iPhone app, Apple bills you through the App Store at the same prices and may add sales tax. You cancel or change your plan with Apple, from Manage subscription in the app or in your iPhone’s Settings, and refunds come from Apple. Nabry can’t cancel or refund an App Store subscription. Apple keeps billing until you cancel it, even if you delete your Nabry account, your home leaves the areas we cover, you join a family map, or we close your account.

Buying in the Android app

In Nabry’s Android app, Google bills you through Google Play at the same prices and may add sales tax. You change your plan in the app and cancel with Google, from Manage subscription in the app or in the Play Store, and refunds come from Google. We stop a Google Play subscription from renewing if you delete your Nabry account, your home leaves the areas we cover, or we close your account. If you join a family map, we end it and ask Google to refund its unused time.

You pay for Nabry+ in one place at a time. Buying in either app ends a nabry.com subscription and refunds its unused time.

Availability may change

Features, coverage, and paid offerings may change. Nabry may suspend or end access to protect people, follow the law or source terms, maintain the service, or respond to a terms violation.

Liability limits

Nabry is offered on an “as available” basis. The full terms describe the limits on Nabry’s liability to the extent the law permits. Illinois law governs these terms, but they don’t take away consumer rights the law doesn’t let anyone waive.

Questions

Nabry is run by Faceted Thought LLC in Glen Ellyn, Illinois. Send questions about these terms to support@nabry.com.

Terms of service.

Last updated October 29, 2026. These terms govern Nabry accounts and the neighborhood service.

Account registration

You must be at least 18 years old to create or use a Nabry account. Nabry is not directed to children. You must provide an email address you control and confirm your own home address, which must be in the United States, including its territories. You may use the private map outside the areas we cover; government property and owner information may be unavailable in your area. If you sign up from a Nabry+ Family invitation, the family’s home applies while that family map is active. You confirm your own home if you leave it, are removed, or it pauses.

Your account and names

You are responsible for activity under your account and for the names you add. You keep ownership of your saved names and grant Nabry only the permission needed to store, process, and display them back to you as part of the service. Nabry does not share your saved names and notes with other users. The one exception is a Nabry+ Family map, described below: what is saved on a family map is shown to everyone on that map, and you give Nabry permission to show it to them. With Nabry+ or Nabry+ Family, your map also keeps a short history of recent changes and who made them, as the Privacy Policy describes.

Acceptable use

Do not use Nabry to harass others, violate privacy or other rights, break the law, bypass geographic or account controls, scrape or bulk-export data, interfere with the service, or access another account without permission.

Not a consumer reporting agency

Nabry is not a consumer reporting agency. You may not use Nabry or its information to determine eligibility for credit, insurance, employment, housing, tenancy, or any other purpose governed by the Fair Credit Reporting Act.

Address verification letters

Anyone may ask Nabry to mail a one-time code to an eligible address so a resident can control how that address’s name appears. Do not request letters to harass residents, make repeated or bulk requests, try to guess codes, open or use mail not addressed to you, or use a code from someone else’s mail. Nabry may limit or decline requests. Entering a code confirms access to mail at the address only; it does not verify identity, residency, or ownership.

Resident-provided names

After verifying an address, a resident may suggest a household name. Nabry moderates every name before it appears and may reject or remove names that impersonate someone, harass or threaten, include contact details or links, disclose sensitive information, or misleadingly claim ownership. An approved name appears as written and is not a statement of legal ownership. A rejected name leaves the address hidden.

Safety and protected-address requests

For an urgent safety concern or a request under a law protecting a home address, email support@nabry.com. You do not need a Nabry account or a mailed verification code to submit that request. This is separate from the resident letter process for hiding or replacing an owner name.

Map and public-record information

Property outlines, addresses, and owner-of-record details may be incomplete, delayed, or inaccurate. They are informational and are not a survey, title report, emergency service, or substitute for official records or professional advice. Address search uses licensed third-party address data; see its address data sources and credits.

Nabry+ subscriptions

Nabry+ is a paid subscription that shows available public owner records for more homes within your home area. You can subscribe only while your confirmed home is in an area we cover completely, from government records or the licensed property data we use where government records aren’t available, with an eligible home nearby. Records may be missing, withheld, or out of date, and Nabry+ does not guarantee a number of names.

Where you buy. You can subscribe on nabry.com, where our payment processor handles your payment, in Nabry’s iPhone app, where Apple bills you through the App Store, or in Nabry’s Android app, where Google bills you through Google Play. The rest of this section describes subscriptions bought on nabry.com. For one bought in an app, “Subscriptions through the App Store” or “Subscriptions through Google Play” below says what differs, and where it differs from anything else in these terms, it controls.

Price and automatic renewal. Nabry+ costs $2.99 per month or $29.99 per year in US dollars. Nabry does not add sales tax at checkout. Our payment processor collects your payment details and charges your payment method. Your subscription starts when your first payment succeeds and renews automatically at the end of each monthly or yearly period, at the price then in effect, until you cancel. By subscribing, you authorize these recurring charges.

Canceling and refunds. You can cancel anytime from Manage subscription on the Nabry+ page. Canceling stops future renewals, and Nabry+ stays on through the end of the period you’ve paid for. Except where the law requires otherwise, and except for the refunds described under “Switching plans,” “Joining a family map with your own subscription,” and “One billing source” below, payments are not refundable, and we do not refund partial periods or unused time. We will refund a billing error, such as a duplicate charge or a charge made after your cancellation took effect; contact support@nabry.com.

Switching plans. To switch between Nabry+ and Nabry+ Family, buy the other plan on the Nabry+ page. It starts as a new subscription. When its first payment goes through, we end your old subscription and refund its unused time. Switching from Nabry+ Family to Nabry+ pauses your family map.

Joining a family map with your own subscription. If you have your own Nabry+ or Nabry+ Family subscription when you join a family map, it ends when you join, and we refund its unused time. The invitation page shows the refund before you join. If the amount changes before you join, we show you the new amount first. A subscription bought in the iPhone app doesn’t end when you join; see “Subscriptions through the App Store.” A subscription bought in the Android app ends too, but Google refunds its unused time, so the invitation page doesn’t show an amount; see “Subscriptions through Google Play.”

How these refunds work. The refund is the unused share of your last payment, prorated by time. We count from the moment we record your new plan’s first payment, the moment you join, or the moment we record your App Store or Google Play purchase, to the end of the period you paid for, and round to the cent. It goes back to the payment method you paid with. Your statement shows the new plan’s charge, if there is one, and the refund as separate lines, not one net amount. How soon the refund appears depends on your bank or card issuer. An amount shown before you switch plans is an estimate. A subscription with no paid time left, such as one with a failed payment, ends with nothing to refund. If we can’t work out a refund automatically, we review it and refund the unused time ourselves.

Failed payments. If a renewal payment fails, our payment processor retries it for a limited time and emails you a link to update your payment method. Nabry+ pauses when your paid period ends and resumes when a retry succeeds. If every retry fails, your subscription ends.

Price changes. We may change Nabry+ prices. We will email you at least 30 days before a new price applies to your next renewal, and you can cancel before then to avoid it.

Coverage changes and account closure. If your confirmed home moves outside complete property coverage, or the property source for your area is disabled, we will cancel your renewal, and Nabry+ stays on through the period you’ve paid for. We treat a renewal charged after your home left coverage as a billing error and refund it on request. Deleting your Nabry account cancels your subscription immediately and ends Nabry+ without a refund for unused time. A refund we already owe you for a plan switch, for joining a family map, or for buying in the iPhone or Android app is still paid after your account is deleted. If we close your account for a violation of these terms, your subscription ends at the same time.

Nabry+ Family

Nabry+ Family is a paid subscription that lets one account, the family manager, share its map and Nabry+ with up to four other accounts, the family members. It has the same coverage requirement as Nabry+. Except where this section says otherwise, everything under “Nabry+ subscriptions” applies to Nabry+ Family, including automatic renewal, canceling, refunds, failed payments, price changes, coverage changes, and account closure.

Price. Nabry+ Family costs $4.99 per month or $49.99 per year in US dollars. The manager pays. Members pay nothing.

The manager. The manager’s map becomes the family map, and the manager’s confirmed home is the family’s home. Only the manager can invite people, remove members, change the family’s home, and manage billing. The manager invites a person by email address, and Nabry emails that address a link that expires after 7 days. An open invitation holds one of the four places. The manager is responsible for whom they invite.

Members. To join, you need a Nabry account that uses the invited email address. You can be on one family map at a time. While you are on an active family map, it is your map: it opens at the family’s home, and public owner names appear around that home only, not around your own. Your own map and home are set aside, unchanged. When you join, you can choose to copy your own saved neighbors into the family map, once; otherwise nothing from your own map is shared.

What everyone on a family map can do. The manager and every member can see, add, change, and delete everything saved on the family map: homes and pins, household titles, names, notes, colors, and color names. That includes what the manager saved before anyone joined. Members see each other’s email addresses. Everyone on the map can see its short history of recent changes and who made them. We can’t restore what a person on the map changed or deleted.

The family map belongs to the manager. What a member adds becomes part of the manager’s map. It stays there when the member leaves, is removed, or deletes their account, and a member can’t take a copy.

Leaving and removal. You can leave a family map at any time from Account settings, and the manager can remove you at any time. Either takes effect right away. You go back to your own map and home, or confirm a home if you haven’t yet, and we email you if the manager removes you. A subscription of your own that ended when you joined doesn’t come back. To have Nabry+ again, you subscribe again.

When a family map pauses. A family map pauses whenever the manager’s Nabry+ Family isn’t active, such as after a cancellation or coverage change takes effect at the end of the paid period, while a failed payment is unpaid, after a switch to Nabry+, or while the manager’s account is suspended. While it is paused, members see their own maps without Nabry+ from the family, and the manager keeps the map. Nobody is removed, so the family map comes back for everyone when the manager’s Nabry+ Family is active again. Members can still leave.

No plan of your own on a family map. While you are on a family map, active or paused, you can’t buy Nabry+ or Nabry+ Family. Leave the family map first. If a purchase goes through anyway, we end it and refund it in full, through Google for one bought in the Android app, unless it was bought in the iPhone app, as “Subscriptions through the App Store” describes.

Deleting an account. If the manager deletes their Nabry account, the family map is deleted with it. Members go back to their own maps, we email them, and open invitations are canceled. If a member deletes their account, their own map is deleted, and what they added to the family map stays on it.

Subscriptions through the App Store

You can buy Nabry+ or Nabry+ Family in Nabry’s iPhone app. Apple sells it through the App Store and handles your payment under the Apple Media Services Terms and Conditions, and Nabry provides Nabry+ under these terms. This section applies to subscriptions bought in the app. Where it differs from anything else in these terms, it controls.

Price, renewal, and tax. The App Store shows the price before you buy. It is the same as on nabry.com, but Apple may add sales tax where it applies. Apple charges the payment method on your Apple Account and sends your receipts. Your subscription starts when Apple confirms your purchase and renews automatically at the end of each monthly or yearly period until you cancel.

Canceling and changing plans. Only you can cancel or change an App Store subscription, and only with Apple: use Manage subscription on the Nabry+ page in the app, or Subscriptions in your iPhone’s Settings. Canceling stops future renewals, and Nabry+ stays on through the period you’ve paid for. Apple decides when a change takes effect. Under its current rules, a change from Nabry+ to Nabry+ Family starts right away, and Apple refunds the unused part of your old plan. Any other change starts at your next renewal. A change from Nabry+ Family to Nabry+ pauses your family map when it starts.

Refunds. Nabry can’t cancel or refund an App Store subscription, so the refunds these terms describe for nabry.com subscriptions don’t apply to it. Apple handles refunds under its own policies, and you can ask Apple for one at reportaproblem.apple.com. If Apple refunds a payment, the Nabry+ it paid for ends.

Failed payments. If a renewal payment fails, Apple retries it for a limited time and may ask you to update your payment method. Nabry+ pauses when your paid period ends and comes back if Apple collects the payment. If Apple stops retrying, your subscription ends.

Price changes. If we change a price, Apple tells you before the new price applies to your next renewal, under its rules, and for some increases asks you to agree first. You can cancel before then to avoid it.

One billing source. You pay for Nabry+ in one place at a time. While you have an App Store subscription, including one whose payment Apple is retrying, you can’t buy Nabry+ on nabry.com or in the Android app. If you buy in the app while you have a paid nabry.com subscription, we end the nabry.com subscription when we record your App Store purchase and refund its unused time from that moment, as described under “How these refunds work.” If a nabry.com purchase goes through while you have an App Store subscription, it gives you nothing more, and we end it and refund it in full.

Your Nabry account. A subscription bought in the app gives Nabry+ to the Nabry account you were signed in to when you bought it. While that account exists, the subscription can’t give Nabry+ to another Nabry account.

What doesn’t stop App Store billing. Because only you and Apple can cancel it, Apple keeps billing an App Store subscription until you cancel it, even if you delete your Nabry account, we close it for a violation of these terms, or your confirmed home leaves complete property coverage, including when the property source for your area is disabled. After you delete your account, or while it is closed, the subscription gives you nothing. While your home is outside coverage, Nabry+ stays on, but it may have little or nothing to show. Any refund comes from Apple.

Family maps. If you have your own App Store subscription when you join a family map, it doesn’t end, and we can’t refund it. While the family map is active, it gives you nothing, and Apple keeps billing it until you cancel. While the family map is paused, or after you leave or are removed, it gives you Nabry+ again. In the app, you can’t buy a plan while you’re on a family map. If an App Store purchase goes through anyway, the same applies to it.

Subscriptions through Google Play

You can buy Nabry+ or Nabry+ Family in Nabry’s Android app. Google sells it through Google Play and handles your payment under the Google Play Terms of Service, and Nabry provides Nabry+ under these terms. This section applies to subscriptions bought in the app. Where it differs from anything else in these terms, it controls.

Price, renewal, and tax. Google Play shows the price before you buy. It is the same as on nabry.com, but Google may add sales tax where it applies. Google charges the payment method on your Google account and sends your receipts. Your subscription starts when Google confirms your purchase and renews automatically at the end of each monthly or yearly period until you cancel.

Canceling and changing plans. You cancel with Google: use Manage subscription on the Nabry+ page in the app, or Payments & subscriptions in the Play Store. Canceling stops future renewals, and Nabry+ stays on through the period you’ve paid for. You change plans with Change plan on the Nabry+ page in the app. A change from Nabry+ to Nabry+ Family starts right away, and Google charges the difference in price for the rest of your current period. Any other change starts at your next renewal. A change from Nabry+ Family to Nabry+ pauses your family map when it starts. If you pause your subscription in Google Play, Nabry+ pauses until it resumes.

Refunds. We don’t refund a Google Play subscription ourselves, so the refunds these terms describe for nabry.com subscriptions don’t apply to it, except that we ask Google for one when you join a family map, as “Family maps” below describes. Google handles refunds under its own policies, and you can ask Google for one through Google Play Help. If Google refunds a payment, the Nabry+ it paid for ends.

Failed payments. If a renewal payment fails, Google retries it for a limited time and may ask you to update your payment method. Nabry+ stays on for a short grace period, then pauses while Google keeps retrying, and comes back if Google collects the payment. If Google stops retrying, your subscription ends.

Price changes. If we change a price, Google tells you before the new price applies to your next renewal, under its rules, and for some increases asks you to agree first. You can cancel before then to avoid it.

One billing source. You pay for Nabry+ in one place at a time. While you have a Google Play subscription, including one that’s paused or whose payment Google is retrying, you can’t buy Nabry+ on nabry.com or in the iPhone app. If you buy in the app while you have a paid nabry.com subscription, we end the nabry.com subscription when we record your Google Play purchase and refund its unused time from that moment, as described under “How these refunds work.” If a nabry.com purchase goes through while you have a Google Play subscription, it gives you nothing more, and we end it and refund it in full.

Your Nabry account. A subscription bought in the app gives Nabry+ to the Nabry account you were signed in to when you bought it, and a plan change keeps it there. While that account exists, the subscription can’t give Nabry+ to another Nabry account.

When we stop renewal. We ask Google to stop renewing your Google Play subscription when you delete your Nabry account, when we close it for a violation of these terms, and when your confirmed home leaves complete property coverage, including when the property source for your area is disabled. When you delete your account, the account and its Nabry+ end right away. While your account is closed, the subscription gives you nothing. While your home is outside coverage, Nabry+ stays on through the period you’ve paid for, but it may have little or nothing to show. Any refund comes from Google.

Family maps. If you have your own Google Play subscription when you join a family map, it ends when you join, and we ask Google to refund its unused time. Google works out the refund, so the invitation page doesn’t show an amount. In the app, you can’t buy a plan while you’re on a family map. If a Google Play purchase goes through anyway, we end it and ask Google to refund it in full.

Availability and changes

Features, geographic coverage, and paid offerings may change. We may suspend or end access when needed to protect users, comply with law or source terms, maintain the service, or address a violation of these terms.

Disclaimers and liability

Nabry is provided on an “as available” basis to the extent permitted by law. To the extent permitted by law, Nabry is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the service.

Governing law

Illinois law governs these terms, except where applicable law requires otherwise. These terms do not limit consumer protections that cannot lawfully be waived.

Changes and contact

We may update these terms as Nabry develops. Material changes will be posted here. Nabry is operated by Faceted Thought LLC, an Illinois limited liability company doing business as Nabry, at 535 Duane St, Suite 100, Glen Ellyn, IL 60137. Questions can be sent to support@nabry.com.